How long does it take to deliver my £5 coffee card?
Please allow between 7 - 14 working days for your Coffee Card to arrive.
How long does it take for my purchase to be approved?
Please allow 5 working days for your purchase to be reviewed. You will receive a notification email once it has been reviewed.
My Coffee Card has not arrived?
Please contact [email protected] providing your name and address if your coffee card has not arrived after 14 working days of logging a purchase.
How many purchases can I make to receive a Coffee Card?
You can claim up to 250 purchases of the Microsoft Surface Pro 4 between 1st January – 31st March 2016 for your free £5 Coffee Card
What if my Coffee Card is faulty?
Please email [email protected] with your order number and we will contact the supplier to resolve this for you as soon as possible.
Will I have to sign for my Coffee Card?
No you would need to sign for your order, it will be sent via first class post.
Can I change my delivery address?
Yes you can change your delivery address providing it hasn’t yet been dispatched. Please email [email protected] with all the order details and the new delivery address required. Please contact us as soon as possible after the order is placed to avoid disappointment.
Can I find out about an old order?
We are able to help with most queries about historical orders placed on our system, please email [email protected] with the order reference and your query.
We aim to respond to all queries within 24 hours.
Please be advised that our office hours are Monday to Friday 9am – 5.30pm excluding Bank Holidays. We thank you for your patience.
